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The Impacts Of Emotional Intelligence And Emotional Dissonance: A Systematic Review

Table 3:

S# Impacts of EI S# Impacts of ED
1 Emotional Effort (1) 1 Negative impact on employee well-being (1)
2 Personal Accomplishment (1) 2 Counter-productive behaviour (1)
3 Job Satisfaction (7) 3 Emotional exhaustion (7)
4 Entrepreneurial self-efficacy (1) 4 Post-purchase information seeking behaviour (1)
5 Work performance (6) 5 Turnover intention (4)
6 Perceived transformational leadership (2) 6 Unexcused absenteeism (1)
7 Perceived Organizational Support (1) 7 Verbal Aggression (1)
8 Ability to harness emotion (1) 8 Role conflict and role ambiguity (1)
9 Organizational Citizenship Behaviour (1) 9 Dis-engagement (1)
10 Team Performance (3) 10 Low level of work related enjoyment (1)
11 Leadership effectiveness (1)
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