| S# | Impacts of EI | S# | Impacts of ED | 
 
   
   | 1 | Emotional Effort (1) | 1 | Negative impact on employee well-being (1) | 
 
   
   | 2 | Personal Accomplishment (1) | 2 | Counter-productive behaviour (1) | 
 
   
   | 3 | Job Satisfaction (7) | 3 | Emotional exhaustion (7) | 
 
   
   | 4 | Entrepreneurial self-efficacy (1) | 4 | Post-purchase information seeking behaviour (1) | 
 
   
   | 5 | Work performance (6) | 5 | Turnover intention (4) | 
 
   
   | 6 | Perceived transformational leadership (2) | 6 | Unexcused absenteeism (1) | 
 
   
   | 7 | Perceived Organizational Support (1) | 7 | Verbal Aggression (1) | 
 
   
   | 8 | Ability to harness emotion (1) | 8 | Role conflict and role ambiguity (1) | 
 
   
   | 9 | Organizational Citizenship Behaviour (1) | 9 | Dis-engagement (1) | 
 
   
   | 10 | Team Performance (3) | 10 | Low level of work related enjoyment (1) | 
 
   
   | 11 | Leadership effectiveness (1) |  |  |