| Nurses’ satisfaction regarding: quality of the workplace |
1Poor |
2Fair |
3Good |
4Very good |
5Excellent |
Average(M) |
| How is the users’ service, including the time spent |
1 (1.1%) |
26 (28.6%) |
38 (41.8%) |
23 (25.3%) |
3 (3.3%) |
3.01 |
| How the teamwork is organized in the provision of users’ health care |
0 |
28 (30.8%) |
39 (42.9%) |
21 (23.1%) |
3 (3.3%) |
2.99 |
| How the health professionals’ capacity is demonstrated and how they perform their job |
0 |
20 (22%) |
44 (48.4%) |
24 (26.4%) |
3 (3.3%) |
3.11 |
| Interest shown by users' problems and concerns |
1 (1.1%) |
13 (14.3%) |
45 (49.5%) |
23 (25.3%) |
9 (9.9%) |
3.29 |
| Level of cleaning and lighting, comfort and temperature of waiting rooms, work rooms, wards, toilets, corridors and offices. |
6 (6.6%) |
21 (23.1%) |
31 (34.1%) |
29 (31.9%) |
4 (4.4%) |
3.04 |
| How the patient was informed about his illness and treatment, and the care to be taken |
5 (5.5%) |
34 (37.4%) |
35 (38.5%) |
16 (17.6%) |
1 (1.1%) |
2.71 |
