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Category “Customer’s Loyalty In The Service Sphere” By University Teachers And Students

Table 4:

Compared parameters Students,n=25 Teachers,n=8 The value of the criterion “Fisherangular transformation”
Quantity % Quantity %
Personal meetings with clients 16 64% 7 87,5% 1,399
Information leaflet 8 32% 4 50% 0,905
Postal mail 3 12% 3 37,5% 1,503
E-mail 2 8% 2 25% 1,163
Informational bulletin 2 8% 0 0% 1,410
Web-site 14 56% 3 37,5% 0,917
Hotline 11 44% 1 12,5% 1,791*
Mobile telephone 3 12% 2 25% 0,836
Retail outlets 8 32% 3 37,5% 0,283
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