Category “Customer’s Loyalty In The Service Sphere” By University Teachers And Students
Table 1:
| Compared options | Students, n=251 | University teachers, n=24 | The value of the criterion “Fisher angular transformation” |
| % | % | ||
| Faithfulness | 8% | 0 | 1,410 |
| Devotion | 4% | 12,5% | 0,787 |
| Dedication | 8% | 37,5% | 1,830* |
| Patriotism | 0 | 0 | - |
| Identification | 0 | 0 | - |
| Friendliness | 24% | 62,5% | 1,966* |
| Honesty | 12% | 25% | 0,836 |
| Dependability | 4% | 0 | 0,991 |
| Law abiding | 0 | 12,5% | 1,778* |
| j) Neutrality | 24% | 0 | 2,519** |
| Indifference | 0 | 0 | - |
| Tolerance | 32% | 37,5% | 0,283 |