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Consumer Identity Inventory: A New Tool For Segmenting Online Consumers?

Table 1:

Identity Definition Study 1 Study 2
Overall %(n=186) Mean Std. Deviation
Frugal uses products as long as possible to avoid wastefulness 42 3,647 0,998
Researcher searches intensively before buying 35 4,152 0,860
Quality oriented prefers quality over quantity 34 3,398 1,095
Donor donates products to whom who may need 32 3,444 1,147
Budget planner carefully tracks with the monthly income and spending 28 3,935 1,031
Deal hunter follows the deals to buy product 27 3,349 1,214
Label reader reads product package labels 27 4,038 1,131
Rational Looks for quality/price ratio - Value for money 25 4,246 0,818
Simple avoids shopping till a real need occurs 25 3,743 1,104
Health conscious avoids unhealthy foods and products 24 3,475 1,061
Hedonic shops for joy, indulgent 23 2,029 1,038
Recycler tries hard to recycle 22 3,044 1,206
Forethoughtful carefully considers the post-purchase conditions such as after-sell service, second-hand market, etc. 17 3,684 1,055
Thrifty is very tight with the money in shopping 17 3,451 1,128
Wasteful buys and uses too much 17 1,924 0,872
Assertive fights for his/her consumer rights 16 3,676 1,050
Brand loyal considers the brand as a key product evaluation criteria 16 2,828 1,127
Suspicious does not easily yield to the claims of ads, salespersons, deal campaigns 16 3,729 0,985
Looking for durability looks for products that will last 12 4,088 0,851
Online buyer often shops online 12 3,021 1,246
Green buys pro-environmental products 11 3,145 1,056
Indecisive is not good at making decisions, choosing among alternatives 10 3,171 1,322
The queen/king expects the salesperson to be highly subservient 10 2,685 1,293
Advice seeker need to hear advice from friends, family members 9 3,912 1,006
Attentive user uses products very attentively 9 3,828 0,984
Esthetic oriented focuses on esthetic as a key product evaluation criteria 9 3,695 1,039
Re-user finds new uses for their products and extend the products’ time of usage 9 3,402 1,086
Shopping avoider does not love, even hates shopping by walking through malls 9 2,754 1,250
Choosy is very choosy went it comes to buy a products 8 3,571 0,988
Non-loyal ignores the brand while choosing among alternatives 8 3,076 1,160
Secondhand seller resells the products 8 2,365 1,163
Trend avoider avoids the fashion trends 8 3,732 1,169
Local shopper prefers local products 7 3,021 1,069
Chuck out easily chucks out the products even if they may be reused 6 2,338 1,136
Swayed is easily persuaded by deal offers, and claims of ads and salespersons 6 2,446 1,104
Advisor informs the people about his/her positive experience with products, brand 5 3,897 0,858
Bazaar lover loves to shop at the bazaar 5 3,186 1,227
Keeper keeps the old products even they are not used anymore 5 2,782 1,231
Layaway prefers using the credit card and pay by installments 5 2,540 1,316
Paying in advance certainly avoids installment payment 5 3,258 1,388
Shy is not good at claiming his/her consumer rights 5 2,342 1,273
Socially mindful cares and donates for needy people 5 3,821 0,964
Waste avoider reduces plastic bag usage 5 2,943 1,240
Energy/water saver reduces the electricity /water usage 4 3,895 0,926
Internet avoiders certainly avoids shopping online 4 2,141 1,170
Technology lover is interested in new technology products 4 2,526 1,224
Trend follower likes the latest styles and innovative products 4 3,167 1,104
Bargain hunter loves to bargain 3 3,260 1,213
Epicure takes particular pleasure in fine food, apparel, 3 3,862 1,007
Fixer mends the products and extend their lives 3 3,310 1,143
Inattentive user mistreats the products 3 1,915 1,045
Origin oriented pays attention to where products are made 3 2,644 1,202
Secondhand buyer buys secondhand products 3 2,408 1,142
Cognitive closer jumps into buying decision 2 2,797 1,171
Crowd-avoider avoids crowded shopping malls 2 3,748 1,191
Regretful regrets being a wasteful consumer 2 2,547 1,111
Religious pays extra attention to buy halal products 2 3,441 1,401
Stocker tends to buy mode and stock up 2 2,358 1,101
Variety seeking looks for new, alternative products 2 2,628 1,111
Animal friendly  prefers the products and brands that cause no harm to animals 1 3,396 1,124
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