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The Effects Of Consumers’ Behavioral Intentions On Service Recovery In Luxury Hotels

Table 5:

Variables Unstandardized Coefficient StandardizedCoefficient t Sig.
B Std. Error Beta
Com_average 0.305 0.054 0.295 5.675 0.000
Emp_Average 0.309 0.050 0.305 6.183 0.000
Feed_Average 0.365 0.056 0.355 6.464 0.000
Atone_Average 0.126 0.042 0.115 2.984 0.003
Tan_Average -0.158 0.043 -0.139 3.632 0.000
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