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A Systematic Literature Review: Human Roles, Competencies And Skills In Industry 4.0

Table 2:

Manufacturing Sector Human Role Description Scholar
Standardized Output (Largely automated) Mass scale industrial manufacturing. For example Cyber Physical System, machinery and equipment. Low skilled workers are predicted no longer required at the fully automated shop floor production (Ng, 2017; Vinh, 2017)
Semi-skilled workers such as technician are still required at the fully automated shop floor productions They may able to work together with the robot, at the same station and responsible for services, repair and maintenance. (Dittrich, 2016; Dworschak & Zaiser, 2014; Klynveld Peat Marwick Goerdeler, 2016; Lewin, 2016)
High Skilled workers such as engineer are still required at the fully automated shop floor production They are responsible for the repair, maintenance and installation software. Require good problem solving and decision-making. (Büth et al., 2017; Dworschak & Zaiser, 2014; Gronau, Ullrich, & Teichmann, 2017; Hertle et al., 2017; Kinkel et al., 2017; Müller-Frommeyer, Aymans, Bargmann, Kauffeld, & Herrmann, 2017)
Customized Output (Human Touch) Customized end-user manufacturing. For example, transport, apparel, furniture, consumer electronics and beauty cosmetics industries. Low Skilled workers are still required at the shop floor production. They require learning and using the assistance system such as Augmented Reality (AR), RFID, or Decision Making database. (de Giorgio, Romero, Onori, & Wang, 2017; Hirsch- Kreinsen, 2016; Nelles et al., 2016; Pacaux-Lemoine et al., 2017)
Semi-Skilled workers such as technician are still required at the shop floor production. They are responsible for repair, services and maintenance (similar to mass scale industrial manufacturing). (Dittrich, 2016; Dworschak & Zaiser, 2014; Klynveld Peat Marwick Goerdeler, 2016; Lewin, 2016)
High Skilled workers such as engineers are still required at the shop floor production. They are responsible for the repair, maintenance and installation software. Require good problem solving and decision-making (Similar to mass scale industrial manufacturing) (Büth et al., 2017; Dworschak & Zaiser, 2014; Gronau et al., 2017; Hertle et al., 2017; Kinkel et al., 2017; Müller-Frommeyer et al., 2017)
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