| Phases |
Role |
examples |
| Actors |
End user |
P2P |
| Service provider |
Merchants and agents |
| Channel distributor |
operators |
| Administrators |
super administrator, network operator, customer care operator |
| transfer services categories |
individual money transfer |
Pocket money, remittance, person to person |
| individual to company payment |
Purchases, paying bills |
| company to individual payment |
Reimbursement and social benefits |
| company to company payment |
Suppliers |
| Technical infrastructure |
Customer |
Use Mobile through network |
| channels distributors |
Use web application |
| system administrators |
Use the internet |