| Diagnostics dimension |
Indicators |
| Human Relations |
1. Level of employees with many years of experience;2. Level of motivation for the growth of economic indicators, the expansion of sales, innovations;3. Attraction of young specialists;4. Coefficient of staff turnover;5. Forms of labour organization. |
| Marketing |
1. Marketing complexity;2. High competitive service level;3. Advanced differential product policy;4. Flexible pricing;5. Level of sales channels;6. Availability and number of regular customers. |
| Management |
1. Managerial staff qualification; 2. Flexible management system; 3. Automation degree of management process;4. Specific objectives; 5. Advanced branding strategy;6. Business partnership. |
| Production |
1. Provision of raw materials;2. Overall automation incl. quality control;3. Smooth production flow;4. Materials-output ratio;5. Energy efficiency. |
| Finance and Investment |
1. Stable financial standing of the company; return on assets;2. Regular investment income;3.Credit rating;4. Timely salary payments;5. Investments (rate and behavior), into shareholders’ interests inclusively. |
| Innovation |
1. Kind of implemented innovations (local, radical);2. Share of innovation (percentage of related investment in the total volume);3. Return on innovation projects. |
