The Effect of the Strategic Management Tools on SMES’ Firm Performance

Table 3:

		Usage Status	N			$\bar{X}$	ss			t		P
1	Balanced Scorecard	No	66			3,6545	,74466			-2,056		,044
		Yes	5			4,3600	,65422
2	Benchmarking	No	49			3,6449	,75307			-,986		,328
		Yes	22			3,8364	,76504
3	Big Data Analytics	No	57			3,6877	,72901			-,369		,714
		Yes	14			3,7714	,88702
4	Business Process Reengineering	No	49			3,6939	,66970			-,171		,865
		Yes	22			3,7273	,93919
5	Change Management Programs	No	64			3,6875	,74992			-,560		,577
		Yes	7			3,8571	,86189
6	Collaborative Innovation	No	52			3,6423	,73066			-1,143		,257
		Yes	19			3,8737	,81978
7	Consumer Ethnography	No	61			3,7049	,74887			,019		,985
		Yes	10			3,7000	,84459
8	Core Competencies	No	57			3,7825	,69105			1,480		,158
		Yes	14			3,3857	,94287
9	Complexity Reduction	No	57			3,6456	,75025			-1,143		,257
		Yes	14			3,9429	,76230
10	Customer Relationship Management	No	36			3,6000	,80143			-1,181		,242
		Yes	35			3,8114	,70284
11	Corporate Blogs	No	59			3,6712	,74070			,814		,418
		Yes	12			3,8667	,84567
12	Customer Segmentation	No	44			3,5364	,75177			-2,472		,016
		Yes	27			3,9778	,69356
13	Decision Rights Tools	No	55			3,6364	,75728			-1,411		,163
		Yes	16			3,9375	,72927
14	Disruptive Innovation Labs	No	71			3,7042	,75658			--		--
		Yes	0			0	0
15	Digital Transformation	No	53			3,7094	,77218			,099		,922
		Yes	18			3,6889	,72994
16	Downsizing	No	61			3,7344	,71248			,829		,410
		Yes	10			3,5200	1,01193
17	Enterprise Risk Management	No	48			3,6458	,72198			-,939		,351
		Yes	23			3,8261	,82749
18	Employee Engagement Surveys	No	44			3,6591	,67041			-,639		,525
		Yes	27			3,7778	,88810
19	Growth Strategy Tools	No	49			3,6286	,74162			-1,263		,211
		Yes	22			3,8727	,77961
20	Knowledge Management	No	45			3,5956	,77751			-1,366		,177
		Yes	25			3,8480	,66903
21	Lean Six Sigma	No	59			3,6949	,69714			-,228		,820
		Yes	12			3,7500	1,03792
22	Satisfaction and Loyalty Management	No	59			3,7424	,70667			,941		,350
		Yes	12			3,5167	,98150
23	Mergers and Acquisitions	No	54			3,5852	,77005			-2,445		,017
		Yes	17			4,0824	,58335
24	Mission and Vision Statements	No	35			3,6057	,66595			-1,083		,283
		Yes	36			3,8000	,83358
25	Social Media Programs	No	32			3,6688	,61719			-,356		,723
		Yes	39			3,7333	,86125
26	Offshoring	No	62			3,6581	,73809			-1,357		,179
		Yes	9			4,0222	,85114
27	Organizational Time Management	No	57			3,6842	,70198			-,447		,656
		Yes	14			3,7857	,97496
28	Outsourcing	No	38			3,6000	,68969			-1,251		,215
		Yes	33			3,8242	,82121
29	Price Optimization Models	No		45	3,6489			,78062	-,809		,421
		Yes		26	3,8000			,71777
30	Scenario and Contingency Planning	No		47	3,5447			,69370	-1,251		,215
		Yes		24	4,0167			,79107
31	Shared Service Centers	No		59	3,6576			,78701	-1,450		,253
		Yes		12	3,9333			,55487
32	Strategic Alliances	No		53	3,6151			,71236	-1,727		,089
		Yes		18	3,9667			,84087
33	Strategic Planning	No		40	3,7000			,63730	-,051		,960
		Yes		31	3,7097			,89865
34	Supply Chain Management	No		42	3,6571			,68615	-,628		,532
		Yes		29	3,7724			,85644
35	Total Quality Management	No		42	3,5952			,70881	-1,473		,145
		Yes		29	3,8621			,80729
36	Zero-Based Budgeting	No		68	3,6794			,75953	-1,323		,190
		Yes		3	4,2667			,46188

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The Effect of the Strategic Management Tools on SMES’ Firm Performance

Table 3:

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Table 3:

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