Required And Acquired Level Of Graduates’ Skills In Hospitality Management
Table 6:
| Competencies |
Student-Work |
|
Student |
|
|
Mean |
S.D. |
Mean |
|
S.D. |
| Hard |
3,46 |
0,79 |
3,19 |
|
0,74 |
| Soft |
3,54 |
0,85 |
3,39 |
0,73 |
| Teamwork |
3,46 |
0,86 |
3,31 |
0,80 |
| Customer service focus |
3,76 |
0,79 |
3,62 |
0,76 |
| Problem solving |
3,49 |
0,94 |
3,10 |
0,83 |
| Enthusiasm |
3,54 |
0,88 |
3,40 |
0,80 |
| Leading for results |
3,49 |
0,87 |
3,24 |
0,79 |
| Effective communication |
3,47 |
0,74 |
3,34 |
0,74 |
| Planning and organising |
3,39 |
0,89 |
3,25 |
0,78 |
| Financial awareness |
3,33 |
0,92 |
3,01 |
0,85 |
| Strategic thinking |
3,54 |
0,87 |
3,32 |
0,75 |
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