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Required And Acquired Level Of Graduates’ Skills In Hospitality Management

Table 4:

Competencies At the end of the In present time t p
course
Mean S.D. Mean S.D.
Teamwork 3,34 0,81 4,04 0,64 -15,759 <0,001
Customer service focus 3,65 0,76 4,34 0,60 -17,229 <0,001
Problem solving 3,18 0,87 4,05 0,68 -19,040 <0,001
Enthusiasm 3,43 0,82 4,16 0,66 -17,176 <0,001
Leading for results 3,29 0,82 3,98 0,69 -16,102 <0,001
Effective 3,37 0,74 4,00 0,59 -16,848 <0,001
communication
Planning and 3,28 0,80 3,79 0,70 -11,990 <0,001
organising
Financial awareness 3,08 0,87 3,60 0,82 -11,749 <0,001
Strategic thinking 3,36 0,78 4,05 0,62 -17,050 <0,001
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