Required And Acquired Level Of Graduates’ Skills In Hospitality Management
Table 4:
| Competencies |
At the end of the |
In present time |
t |
p |
| course |
|
|
Mean |
S.D. |
Mean |
S.D. |
|
|
| Teamwork |
3,34 |
0,81 |
4,04 |
0,64 |
-15,759 |
<0,001 |
| Customer service focus |
3,65 |
0,76 |
4,34 |
0,60 |
-17,229 |
<0,001 |
| Problem solving |
3,18 |
0,87 |
4,05 |
0,68 |
-19,040 |
<0,001 |
| Enthusiasm |
3,43 |
0,82 |
4,16 |
0,66 |
-17,176 |
<0,001 |
| Leading for results |
3,29 |
0,82 |
3,98 |
0,69 |
-16,102 |
<0,001 |
| Effective |
3,37 |
0,74 |
4,00 |
0,59 |
-16,848 |
<0,001 |
| communication |
| Planning and |
3,28 |
0,80 |
3,79 |
0,70 |
-11,990 |
<0,001 |
| organising |
| Financial awareness |
3,08 |
0,87 |
3,60 |
0,82 |
-11,749 |
<0,001 |
| Strategic thinking |
3,36 |
0,78 |
4,05 |
0,62 |
-17,050 |
<0,001 |
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