Challenges of Management Practices in Institutional Mutawalli to Achieve Utilisation of Waqf Property: An Exploratory Study
Waqf is one of the benevolent charities that are highly encouraged in Islam. The utilization of waqf property is able to bring great contribution to the development of the community. However, most of the waqf institutions or institutional
Keywords: waqf propertyutilizationinstitutional mutawalliwaqf managementqualitative approach
Management structure of waqf property is the most crucial as it occupies an important part in the scheme of waqf institution. A well-managed and structured management of waqf property definitely gives a huge implication directly or indirectly to all the stakeholders. In addition, an effective management can also make the waqf property to be beneficial to the
Words of waqf originally come from Arabic word
Recently, most of the waqf institutions are alert to the importance of waqf property development. Thus, lots of effort are used in order to boost the development of the property (Chowdhury, Chowdhury, Mohd Zulkifli, & Modh. Rushdan, 2012). Even though the construction is carried out successfully, some of the waqf properties are still not fully utilized as proofed by Chowdhury et al., (2012); Hidayatul, Shahul Hameed, Ihsan, & Ibrahim, (2011); Sanep & Nur Diyana, (2011) . Therefore the purpose of this study is to explore the challenges being faced by the institutional
Utilization means that a person utilizes something practically (Federal-Chamber advance english dictionary, 2009). Developing the property is a major task and responsibility of institutional
According to Rabitah Harun, Zuraidah Mohamed Isa, & Norhidayah Ali, (2012) unsystematic management is due to the inefficient management. Thus in order to improve the management practices, there must be an improvement in the management procedure and the internal control of waqf administration. Moreover (Rabitah Harun et al., 2012) also suggested that the institution needs to educate the Muslim community in order to make them conscious of the importance of waqf. In reality, the institutional
This study applies a qualitative design approach. Qualitative method is appropriate for this study because such approach is practical and useful for inquiring, exploring, and gaining an understanding of a fundamental phenomenon (Creswell, 2013).
The research data were collected by using formal semi-structured interviews and related documentation. Purposive sampling technique was used where the participants were the waqf manager and administrator for that institutional
However, the instruments used for the semi-structured interview questions were developed from the literature review as well as self-developed questions. Interview method was used in order to get rich information from the selected respondents. The interview was conducted within one and half hour at the respondent’s setting venue. This was done in order to give some level of comfort to the respondent while responding to the question. The data was coded into specific themes and analysed using Altas.ti. The specific themes are described in the following section.
This section will discuss on the finding based on the in-depth interview done with waqf manager as a participant in one of government institutional
Personal experience in waqf area
The first finding from the study is related to the personal experience of the participant in the waqf related knowledge. This experience is very crucial as human capital and man power play important roles in realizing the institution’s objective. Thus, as a waqf manager and administrator for the institution mutawalli, personal experience can portray good management practices. The participant has seven years’ experience in the management of the property and other related areas such as Baitulmal and Sumber Am. The experience is substantiated with two of waqf projects being handled previously. The participant has educational background in
Training and development in understanding their functions
Success of each institution is more or less depends on how the managers know their tasks and responsibilities. Thus, with a good training and development, the skills and knowledge in the respective area can be enhanced. The importance of training and training cannot be overemphasized as it assists the waqf manager in understanding their functions in managing the waqf properties. From the interviews, it was found that the participants still lack in training and development on how to manage the waqf property since they have been able to attend only three courses per year. The courses are related to the management and administration on the Baitulmal.
Responsibilities in managing tasks associated with waqf property
The main purpose of waqf institutions is to achieve their objectives, vision and mission with respect to the wishes of the
Conclusion and Recommendation
As a conclusion, the institutional mutawalli has implemented basic management practices in managing and developing the waqf property. However, the implementation is not being covered holistically in this study since there are secret matters that cannot be revealed to the public. This prohibition is to ensure that some of the information cannot be misused by other third party to gain benefit and profits on the waqf property. Thus, the waqf manager should be more aware in various aspect especially as it relates to their own development such as training and development, skills and experiences, knowledge and exposure to the relevant current issues in the waqf property management. However, greater efforts should be undertaken by the waqf institutional mutawalli in Malaysia to adopt the comprehensive concepts of good management practices. Waqf institutional mutawalli needs to maintain its credibility and reputations as a professional religious institution in managing, developing and utilising the waqf property so that other beneficiary can get the equal prosperity for the socio-economic development.
Based on the interview, there are few challenges that the participant faced in managing the waqf property. First, is related to the personal experience in waqf area. Level of education is an important determinant to the working experience. Level of educational background will enhance the personal experiences in managing the waqf properties. Although the participant lacks experiences and knowledge in management perspectives, the participant still needs to be trained and consult in order to gain more experience and knowledge in management perspectives. Having gained more experience and knowledge in management, it will enhance more skill in managing the waqf properties. Thus, waqf institutions is the best place where the participants can gain more experiences, knowledge and to polish the talent in managing the waqf properties.
The second challenge relates to the training and development which can help in understanding their functions. This becomes a challenge due to lack of fund by the institution to send the participant to the related courses. Most of the courses are handed by external training centers or other external waqf institutions such as private or corporate institution where the fees are quiet expensive and almost unaffordable. This definitely makes the institution to incur more expenses while sending their waqf manager to attend the selected training. Thus, the waqf manager has been unable to attend training frequently thereby preventing them from gaining new knowledge and expanding their networking.
Importantly, the waqf managers need to attend more training in order to upgrade their skills and experiences in managing the waqf property. A well-structured, consistent and periodic training will expose them to the current issues and knowledge which are related to the management of the waqf property. As a result, more new techniques, strategies and technology can be implemented in the management of the waqf property. With the new input during the training, the managers and institutional
The Third challenge is related to the responsibilities in managing waqf property. Thus, the main function and responsibility of the management is to implement good management features such as more transparency, accountability, trustworthiness and professionalism so that the institutional
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