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Clinical Communication and Adverse Health Events: Literature Review

Table 3: Results of studies in analysis

REFERÊNCE DOCUMENT TYPE ABSTRACT
(Deering et al., 2011)United States Review article Adverse events in pediatric contexts This article describes that most cases of perinatal deaths and pediatric lesions are caused by problems with the culture of an organization and communication failures. It mentions the importance of a skills training program for health professionals in communication and clarification of roles and mutual support.
(Alderman, 2012)United States Reflection Article Adverse events in obstetric contextsThis article states that in obstetrics, poor communication and teamwork are causal factors of sentinel events. It refers to the possibility of using simulation techniques as a teaching strategy to improve communication skills and teamwork.
(Healey et al., 2010)United Kingdom Review article Adverse events in surgical contextsThis article mentions that communication failures are a major cause of errors in surgery. Several researchers and practitioners have developed different interventions to improve communication preoperatively using checklists.
(Bohomol & Tartali, 2013)Brasil Research Paper Adverse events in surgical contextsStudy of descriptiveness character with 31 nurses in the operating room of a private hospital, which has shown the knowledge of the nursing team about adverse events on patients of a surgical center, pointing out possible causes for the occurrence of adverse events, particularly at the level of communication.
(Mistry et al., 2010)Canada Research Paper Adverse events in the continuity of careQuantitative and qualitative study aiming to identify a structured process in times of handover that allows a direct exchange of more accurate information among health professionals. It addresses the need for data accuracy for the safety of the patient.
(Kerckhoffs et al., 2013)United States Research Paper Adverse events in the continuity of care Prospective study with the target population of nursing and medical professionals in an intensive care unit, using the model of Bow -Tie to identify the existence of potential causes for critical events specifically related to the transfer of information.
(Symons et al., 2013)United Kingdom Research Paper Adverse events with medication An observational study of 50 patients undergoing surgery, evaluating the frequency, severity and etiology of failure in the post- operative care. A total of 256 faults were identified that occurred in the process of care, the most common being those, related to the prescription and administration of medication.
(Cox & Butt, 2012)United Kingdom Review article Adverse events with medication This article describes that the communication on drugs safety is complex and often poorly executed. Failures in communication can cause difficulties, recognizing that a common language among health professionals should be designed to minimize the risks.
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