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Consumers’ Perception Of Agricultural Market Products In Selangor: A Preliminary Study

Table 7: Customer Satisfaction Measurement Items

Measurement items Strongly disagree Disagree Agree Strongly agree N
CS1 I am happy to deal with sellers at FAMA Pasar Tani 0(0%) 0(0%) 27(90%) 3(10%) 30
CS2 I am satisfied with the services offered by the sellers at FAMA Pasar Tani 0(0%) 0(0%) 27(90%) 3(10%) 30
CS3 I have made the right choice of purchase products at FAMA Pasar Tani 0(0%) 0(0%) 26(86.7%) 4(13.3%) 30
CS4 I think I did the right thing by purchasing products at FAMA Pasar Tani 0(0%) 0(0%) 27(90%) 3(10%) 30
CS5 Overall, my feelings towards this FAMA Pasar Tani products are satisfactory 0(0%) 0(0%) 26(86.7%) 4(13.3%) 30
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