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Company Expectations and Business Success Factors

Table 2: The difference in the view of the company’s core competencies as seen by its management and its owners

Owner % Top management % Middle management %
Ability to realisation and management of changes 41.2 Ability to realisation and management of changes 51.4 Ability to realisation and management of changes 59.1
Motivation and energize the employees 41.2 Motivation and energize the employees 38.6 Motivation and energize the employees 40.9
. 31.8 Creativity and ability to innovate 34.3 Knowledge and improvement of the company process 31.8
Knowledge and improvement of the company process 27.1 Strategic management 32.9 Communication within the company 31.8
Strategic management 24.7 Communication within the company 27.1 Creativity and ability to innovate 31.8
Communication within the company 23.5 Knowledge and improvement of the company process 25.7 Strategic management 22.7
Communication with the external environment 23.5 Ability to expand to new markets 18.6 Knowledge of branch and market 22.7
Knowledge of branch and market 21.2 Knowledge of branch and market 17.1 Ability to expand to new markets 18.2
Ability to expand to new markets 20.0 Project management 15.7 Project management 13.6
Provision of financial resources 9.4 Communication with the external environment 14.3 Communication with the external environment 9.1
Utilization of ICT options 8.2 Utilization of ICT options 7.1 Utilization of ICT options 4.5
Project management 5.9 Provision of financial resources 5.7 Provision of financial resources 4.5
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