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Customer Continuity Use of Online Food Delivery Services After the Pandemic

Table 4: Descriptive statistics & reliability analysis

No of Items Mean Skewness Kurtosis Cronbach α
SN 3 3.57 -0.457 -0.592 0.886
CM 3 4.35 -0.801 -0.140 0.817
FDP 4 4.20 -0.349 -1.330 0.941
PD 4 4.07 -0.519 -0.333 0.840
BI 3 3.78 -0.925 1.211 0.934
CI 4 3.95 -0.869 0.767 0.937
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