| Variables |
Code |
Questions |
Sources |
| Subjective norms |
S1 |
My close friends and family support my decision to order food via mobile apps that offer delivery services. |
(Al Amin et al., 2021) |
| S2 |
My family and friends agree with my choice to use food delivery applications to buy food. |
| S3 |
My close family and friends consider it a great idea for me to purchase food via food delivery applications. |
| Convenience motivation |
C1 |
I can access online food delivery service anytime. |
(Chang et al., 2012) |
| C2 |
I can access meal delivery services online from anyplace. |
| C3 |
I feel online food delivery service is convenient for me to use in English and Malay. |
| Food delivery platform |
F1 |
I enjoy using the online platform for food delivery. |
(Kyungyul Jun, 2022) |
| F2 |
It's fun to use the online food delivery service. |
| F3 |
It's fun to use the web platform for food delivery. |
| F4 |
It's exciting to use the web platform for food delivery. |
| Promotions and Discounts |
P1 |
Offers like "buy one, get one free" appeal to me more. |
(Dipanti Joshi, 2021) |
| P2 |
After learning about various sales promotions, I'm more likely to purchase online meal delivery. |
| P3 |
I encourage others to use or purchase from online meal delivery programmes after taking advantage of deals or discounts. |
| P4 |
I order food regularly because of tempting sales promotion offers. |
| Behavioural Intention |
B1 |
I intend to recommend to my friend use food delivery apps |
(Tran, 2021) |
| B2 |
I am committed to utilising food delivery applications. |
| B3 |
I plan to use meal delivery apps on special occasions (e.g.: birthday event) |
| Continuance Intention |
I1 |
If given the opportunity, I would order food online. |
(Tran, 2021) |
| I2 |
I expect I will continue use online food delivery services. |
| I3 |
I'll use the apps for meal delivery in the future. |
| I4 |
I will maintain use food delivery apps even after pandemic |
