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An Analysis of the 21st-Century Digital Literacy Skills Among Malaysian Postgraduates

Table 4: Findings from the Communication Skills Determinant

Communication Scale Mean SD
Survey Item 1 (n,%) 2(n, %) 3(n, %) 4(n, %) 5(n, %)
Organize information well. 1(1%) 1(1%) 11(11.3%) 60(61.9%) 23(23.7%) 4.07 .700
Adopt a communication style appropriate for the purpose, task, or audience. 1(1%) - 4(4.1%) 65(67%) 27(27.8%) 4.21 .611
Complete tasks without having to be reminded. 2(2.1%) 8(8.2%) 15(15.5%) 51(52.6%) 20(20.6%) 3.82 .929
Present all information, concisely, and logically. 1(1%) 1(1%) 14(14.4%) 63(64.9%) 18(18.6%) 3.99 .685
Answer questions clearly and concisely. 1(1%) - 17(17.5%) 57(58.8%) 22(22.7%) 4.02 .707
Communicate alternatives or opposing perspectives. 2(2.1%) - 18(18.6%) 61(62.9%) 16(16.5%) 3.92 .731
Speak clearly and professionally. 1(1%) 2(2.1%) 12(12.4%) 57(58.8%) 25(25.8%) 4.06 .747
Create a clear and interesting introduction and conclusion 1(1%) - 19(19.6%) 57(58.8%) 20(20.6%) 3.98 .707
Use appropriate media to enhance understanding. 1(1%) - 6(6.2%) 61(62.9%) 29(29.9%) 4.21 .644
TOTAL 4.03 .718
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