Shedding Light on Internal Customer Plight in the Shared Service Environment
Keywords: Shared services, internal customer, challenges, distrust, dissatisfaction, quality
Article no: 37
Pages 439-444
Keywords: Shared services, internal customer, challenges, distrust, dissatisfaction, quality
Article no: 37
Pages 439-444
Keywords: Government online crisis communication, negative media coverage, public uncertainties and distrust
Article no: 48
Pages 373-379
Keywords: Distrust crisis, European institutions, European Union, non-governmental organizations, non-state actors, the crisis of mistrust
Article no: 65
Pages 641-650