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Original Article

Servant Leadership and Authentic Leadership on Hotel Front Liner Service Recovery Performance

Mohd Zulkeflee Bin Abd Razak
ORCiD ,
Muhammad Ashraf Bin Fauri@Fauzi
ORCiD

Keywords: Service leadership, authentic leadership, service recovery performance, hotel front liners, tourism industry

Article no: 64

Pages 710-719

Doi: 10.15405/epfe.23081.64

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